Gordons Transport Privacy Policy

Last Updated: 20 August 2025

1. Who We Are (Data Controller)

This Privacy Policy applies to Gordons Transport (“we”, “us”, “our”) through our website https://gordons.uk.com. We are the data controller and determine how and why personal data is collected and processed.

2. What Personal Data We Collect

We may collect and process the following types of data:

• Contact information such as name, email address, and phone number (via forms or quote requests).
• Usage data such as IP address and browser type (via cookies or analytics tools).

3. How We Use Your Data & Lawful Basis

We use your personal data to:

• Respond to enquiries or provide quotes – lawful basis: performance of a contract or legitimate interest.
• Improve and secure our website – lawful basis: legitimate interest.

4. Cookies & Tracking Technologies

We may use cookies to:

• Analyse traffic and user behaviour (e.g. Google Analytics).
• Enhance site functionality and performance.

We will request your consent where required and provide options to opt out.

5. Data Sharing and Recipients

We do not sell or rent your personal data. We may share it:

• With trusted service providers under strict data agreements.
• Where required by law or to protect legal rights.

6. International Data Transfers

If data is transferred outside the UK or EEA, it will be protected by suitable safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain data only as long as necessary:

• Enquiry and quote data: up to 12 months.
• Usage data: anonymised or deleted within 6–12 months.

8. Your Rights Under GDPR

You have the right to:

• Access, correct or delete your data.
• Object to or restrict processing.
• Request data portability.
• Withdraw consent at any time.

Contact us to exercise your rights (see below).

9. Data Security

We use appropriate technical and organisational measures to protect your data, including secure servers, encryption, and access controls.

10. Complaints

If you have a concern, please contact us first. You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

11. Changes to This Policy

We may update this policy. The latest version will always be available on our website.

12. Contact Us